Jakob Nielsen's Website

Permanent Content


Jakob's column on Web usability

Formal Usability Reports vs. Quick Findings (April 25)
Formal reports are the most common way of documenting usability studies, but informal reports are faster to produce and are often a better choice.

Medical Usability (April 11)
Evangelizing Usability (March 28)
Low-Literacy Users (March 14)

All Alertbox columns from 1995 to 2005

Sign up for short newsletter by email when a new Alertbox is published


Intranet usability
> Intranet design annual New since February 28
> Enterprise portals
> Government intranets
Return on investment for usability (ROI)
Email newsletters
E-commerce: 207 design guidelines
Age groups: Children, Teens, Seniors
Corporate sites: "About Us", PR, IR areas

More reports and usability guidelines


Paper prototyping: how-to video (32 minute DVD)


Designing Web Usability: The Practice of Simplicity
Homepage Usability: 50 Websites Deconstructed

Full list of books by Jakob Nielsen
Recommended books by other authors

Consulting Services

Nielsen Norman Group offers usability reviews, training, user testing

About Jakob Nielsen

Biography and photos
Papers and essays

About This Site

Why this site has almost no graphics
Copyright and reprint rules


Usability Week 2005 Conference

> New York City, April 18-23
> Stockholm, May 9-13
> London, May 16-21
> San Francisco, June 20-25

In-depth tutorials, including:
> 3-day camp, usability in practice
> 2-day immersion, Tog on UI design
> 3-day track on intranet usability
> specialized 1-day tutorials

WIRED What Websites Do to Turn On Teens

USA Today Study shows some teens not as Web-savvy as parents

BBC A decade of good website design

Wall Street Journal Websites for elderly users (access requires paid subscription)

New York Times User Friendly? Don't Bet on It

Las Vegas Review-Journal Net guru clocks speed, relates tale of the type and Shrinking office, widening universe

CNN Searching for answers on the Web

Builder.Au Developer Spotlight: Jakob Nielsen

Ecommerce-Guide Attract and Keep Customers: Site Design Tips to Improve Your Sales

New Scientist Polite computers win users' hearts and minds

Sydney Morning Herald RSS Feeding frenzy

ZDNet UK Two UK intranets make global top 10

Line56 The Best Government Intranets

Sydney Morning Herald The key to email: a two-second grab

CIO Insight Time for a Redesign

ZDNet In search of better search results

PC World Web-User Satisfaction on the Upswing

Seattle Times Timely, focused online newsletter a valuable relationship builder

BBC The web is getting easier to use

New York Times A 'FAV' Button? Interface Guru Is Not Amused

MediaPost Researcher Confirms Email Marketing Fear

BBC Web guru fights info pollution

Intranet Journal Building the Perfect Beast

Publish The future of Web publishing

CNN Do investor-relations Web sites work?

Digital Web Magazine An interview with Dr. Jakob Nielsen, usability expert

Full list of interviews

Mail: Dr. Jakob Nielsen, Nielsen Norman Group, 48921 Warm Springs Blvd., Fremont, CA 94539, USA
Contact: nielsen@nngroupdotcom; Luice Hwang, hwang@nngroupdotcom, tel. (415) 682-0688
PR agency: Darcy Provo, Antenna Group, darcy@antennagroupdotcom, tel. (415) 977-1920