As I am professionally interested in archival management, I surveyed twenty college and university archives and special collections web sites to determine how they are structured and if they function successfully as digital tools for historians. In order to capture the broadest survey possible, I viewed sites at a wide range of institutions across the United States, including members of the Ivy League, colleges affiliated with religious groups, and select liberal arts schools with national recognition. As an archive’s digital capabilities may be limited by funding, I deliberately looked at both large and small and public and private institutions. I used Google and Yahoo searches to kick off my research as I thought it would be intriguing to learn which schools have the most prominent results with search engines. With a Google search for “university archives,” Harvard University is the first site listed followed by Indiana University. With Yahoo, Indiana is the first school, followed by Northwestern, and the University at Buffalo. A similar search for “college archives” on Google yields the following sites first: Oberlin, Smith, Amherst, and the College of St. Benedict. With Yahoo, Oberlin is listed first and then Simmons. To augment and round out my pool of sites (and ensure significant variety), I then added additional schools of my own choosing.
As background, all of the schools’ archives and special collections are affiliated with their respective university library, except for the University of Texas at Austin’s archive which is connected to the school’s Center for American History, and the web sites are linked accordingly. As these archives are associated with special collections, archivists are responsible for managing materials related to the school’s history as well as donated materials and collections ranging from American history to rare art books. Archival staff may include special collections or manuscript librarians.
The three schools with the most comprehensive archives and special collections web sites, Brigham Young University, Harvard University, and the University of Virginia, all provide historians with significant digital tools to conduct online research. As historians may also need to travel to the schools to physically visit the archives, these web sites boast ample practical information (such as online finding aids or copyright policies) to efficiently and strategically plan a trip. Each of these three sites also devote sub-sections to their digital collections that are not password protected, making it very easy for historians to understand which materials may be accessed online and jump right into research. In short, these sites look and function like professional academic resources. Of these three, however, Brigham Young’s site warrants special mention as it houses thousands of online materials.
Conversely, other sites were distinctly unimpressive. Most surprisingly, the storied Columbia University features the most unimpressive archives and special collections site, which simply acts as a very brief online brochure, with only a few online photos available to researchers. Gonzaga University’s site is well designed and appears to link to online materials, but the links are not active. While Indiana University’s site is robust, most of it is password protected, and it is not clear how a researcher might secure access which could be extremely frustrating to historians. For small schools, the most noticeable challenge appears to be using student webmasters. Oberlin College’s site, for example, looks amateurishly designed and several sections, such as one discussing news about archives and collections, are woefully out of date. Perhaps the student volunteer graduated?
Most schools, however, fall in between these extreme examples. This group of middle-of-the-roaders includes state schools and private colleges, both large and small. At a minimum, the sites for nearly all schools in the survey feature an overview of their collection (both materials online and offline), a selection of online finding aids, and, at least, a small image gallery. Some however, boast online exhibits or other unique features. Although Oberlin’s site is not the most impressive overall, it includes an intriguing section on teaching resources designed to help professors at Oberlin use archival materials in their classes. However, there only is one topic currently listed in this section. Generally, while visiting these sites, historians will get a sense of what is housed in the collection and practical information about the archives, such as hours, staff, but not much more.
Overall, therefore, only a very small percentage of university archival and special collections web sites serve as dynamic digital research tools. Based upon my survey, only Brigham Young, Harvard, and the University of Virginia’s sites function as versatile online resources for historians. When comparing these three to the other schools’ sites, I thought carefully about audiences and specific messages the sites convey. These three premier sites are clearly designed to appeal to scholars around the world by offering credible, professional online resources. While other sites, such as Stanford or Northwestern, also are designed to look good, by offering limited research tools they instead appeal primarily to faculty, staff, and students of the institution who can easily follow-up their visit to the web site with one to the physical archives.
Following is an annotated survey of the twenty web sites that I researched. They are divided into four groups – impressive sites for researchers, challenging sites, middle-of-the-road sites, and noteworthy sites.
Impressive sites for researchers to visit:
Brigham Young University
Wow! This is an amazing site with the most online collections of all the sites reviewed for this survey. Digitized collections are clearly marked for researchers and a large number of collections are available and searchable. For example, the online collection “Trails of Hope: Overland Diaries and Letters, 1846-1869” features fifty nine diary volumes, eighty two photographs and works of art, forty three contemporary maps (including select interactive maps), and seven trail guides. There also are electronic theses and dissertations and a whopping 8,900 images from the BYU Museum of Art collection plus much, much more available to researchers online. The site also provides an overview of the non-digitized materials in archives and special collections.
Harvard University
Harvard’s site is extremely comprehensive, providing online access tools for researchers, such as an online finding aid search and the online visual resources catalogue. The site devotes a sub-section to materials that are available online, such as annual reports, documents relating to the school’s founding, and narrative histories It also features several online exhibits. In short, a researcher could visit this site and gather necessary information or plan their research in advance of visiting Harvard all without calling an archivist for assistance. Overall, it features a very professional appearance and is nicely designed without appearing commercially slick. As the archival and special collections staff has over ten people, this site should be well done.
University of Virginia
Connected to the school’s library web site, this is an incredibly robust site. Researchers can search finding aids online through UVA’s connection to the Virginia Heritage database which is an online repository for twenty-one institutions in the state. A large portion of the site is devoted to digital collections such as the Dolley Madison project, featuring her correspondence, drawings, and maps. While some of the collections are password protected to access the actual materials, scholars may read top line information about the collection. Overall, it is extremely impressive.
Challenging sites for researchers to visit:
Columbia University
Columbia’s site comprises two main research components: the University Archives and the Columbiana Collection. The University Archives is just a page with overview information about the collection. Columbiana has the same overview page, but also boasts select electronic materials online. However, one of the links was not active, and the others are twenty photos of the campus and one digital article from an 1855 library reference about the university’s history. Surprisingly, there is no link to the Columbia library web site. Overall, this is an extremely basic site that functions as a brochure rather than a digital tool.
Gonzaga
Overall, this is a well designed online brochure. While the site seems to be fully up and running, it is filled with disclaimers that finding aids are in the process of being compiled and are not yet available. This was true for all of the university archives collections and special collections, such as the Bing Crosby Collection. In addition, sections of the site appear to be hyperlinks to online materials, such as minutes to university senate meetings, but the links are no longer active. This site is clearly under construction and not a helpful tool for researchers.
Indiana University
This appears to be a very robust site, but much of it is password protected which could be very frustrating for historians. The password protected material includes general information such as “archival resources,” and what appear to be collections, such as “North American Immigrant Letters, Diaries, and oral Histories.” It also is not clear how a researcher may access these parts of the site – by contacting the archivist? By simply being a student?
Middle-of-the-road sites:
Northwestern
This is a good overall site with online exhibits and finding aids. Nothing about the site truly stands out, although researchers get a sense of what is available in the collection. No materials are available online except images in the online exhibits.
University at Buffalo
This site is currently touting its new online biographical database which is a helpful tool. Scholars can browse information about the collection and visit online exhibits.
Amherst
Amherst’s well designed site offers a limited number of materials online, but it features several online exhibits, including a photo gallery of school presidents. With a staff of seven people, the site could be a better resource for historians, however, it appears that an alum is volunteering as webmaster.
Smith College
This site has a small image gallery online, select online research guides, and mainly brochure type information about the archives. But there is a staff of one so the web site is clearly not a priority or designed to be a standalone research tool.
Simmons
This site is very similar to others in this group. It features an overview of the collection, but limited materials online.
University of Texas at Austin
The official web site for the University of Texas archives is just a page of text providing an overview of the institution’s holdings related solely to materials about the university. There is nothing to search and no images to access. However, this page is connected to the university’s Center for American History web site which boasts a robust research and collections site housing western Americana materials, southern history materials, among others. As some of the materials in the university’s archives are part of the Center for American History’s collections, why not better integrate them online as well?
University of Hawaii
This site is devoted to archives and manuscripts and it houses comprehensive information about the collection. There are finding aids available online for much of the collection, including the Japanese American Veterans Collection.
Florida State University
FSU’s site features online exhibits and a small number of digital finding aids also are available. In general, however, the site serves as a big online brochure with links to sub-pages providing more brochure type information for each collection.
University of Nevada Las Vegas
UNLV’s site features an online photo collection which is adding the capability to search by subject. There also are online exhibits and overviews of the collections held by the university. The gaming collection is the most digitized of all the collections, boasting links to other web-based resources, links to images, online subject guides, and an online art gallery complete with paintings of dogs playing poker!
Sites with noteworthy features:
Oberlin College
The site is designed to be comprehensive, but the overall look is slightly amateurish as it was designed by a student volunteer and is outdated or weak in some areas. For instance, news section’s most recent entry is from 2002. The site has one unusual feature — a section for teaching resources designed to help professors at Oberlin. Currently, however, there is only one topic featured on a local cemetery.
College of St. Benedict
This is a basic, but nicely laid out site for this Catholic liberal arts college in central Minnesota. The site has one noteworthy feature. All student newspapers are digitized with all back issues available online with full-text searching capability. (The school opened in 1965).
Georgetown University
This well laid out site has potential to be even stronger than it currently is. There is a sub-section of the web site devoted to online collections although there are only four collections digitized at this time. The site features a large number of online photographs too.
Stanford University
Stanford’s site makes it easy to find information. There is not a great deal of material available to scholars online, but a small collection of historic maps may be accessed through the site.